Zero Runway

Refunds & purchase help

Pre-launch draft. We are not accepting purchases yet.

If you experience a problem with a purchase, contact Our support address will be published before sales open. Include your order reference and a description of the issue.

Paddle is the merchant of record. Payment and refund support is also available at paddle.net.

Before launch, we will publish the voluntary refund window and any conditions, together with the required information about digital delivery and cancellation rights. Your statutory rights remain unaffected.